First Gear
 

Ordering Information

 

Orders will be processed within 72 business hours from the time the order is submitted for orders that contain items that are all in stock and available for immediate shipment.

For orders that contain items that are not in stock yet (pre-sell items) or are on backorder (re-stocking), you will be prompted to choose if you would like the entire order shipped at one time once all items are available, or if you would like to ship the items as they become available (split-shipment). For split-shipment orders, there will be a maximum of two shipments for that order.

For orders that contain both in stock and pre-sell and/or re-stocking items, you will be prompted to choose if you would like the entire order shipped at one time once all items are available, or if you would like to ship the items that are in stock now and then ship the other items when they become available (split-shipment). For split-shipment orders, in stock items will be shipped within 72 business hours from time the order is submitted and there will be a maximum of two shipments for that order.


Helpful Resources and Policy Information
          ●  Printable Order Form
          ●  Shipping & Delivery Policy
          ●  Return Policy
          ●  Privacy & Security Policy 
          ●  Terms of Use

 

 

You may securely order online or, if you prefer, you may call toll free (888) 771-5576 or fax (563) 582-2415 or e-mail consumerservices@1st-gear.com. Please note: Phone orders are accepted Monday through Friday (except holidays) from 8:00 a.m. to 5:00 p.m. CST. We accept Master Card, Visa, and Discover. Payment must be made prior to shipment of your order.

© 2018 First Gear. All Rights Reserved.